INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

RETURNS & REPLACEMENT, SHIPPING POLICIES: BOOKS?

For our books-please let us know, if there is an issue, and send photos of the issue and we will review the issue. Sorry, we are unable to replace or refund books that are damaged after delivery. Thanks.

PRINTS-ON-DEMAND PRODUCTS & ACCESSORIES: Will I receive the same product that I see in the picture?

Even though our mockups are highly realistic, it’s important to remember that mockups are digital renderings of files, and are not guarantees of final products.
Each of our Print Providers may use different printing equipment and supplies, which can result in minor discrepancies in the color outcome.

For some DTG (Direct to Garment) products, there is a tolerance of 0.5" for print placement, meaning that minor variations in the placement of the print will not be considered as defects

Where can I view my Sales Receipt?

You will receive a receipt via the email furnished during checkout. You are also encouraged to sign-up and login for your account details and also to keep abreast of our latest products and news via our newsletters. Please contact us, if there are any difficulties retrieving your receipt, invoice and order status. Thank you.

Will You Restock Items indicated as “Out of Stock”?

If an Item is out of stock, unless it is discontinued, the order will be placed on hold, and sent to production when it becomes available, you will be notified when in stock or given the option to choose a similar variant, or, pursuant to your order selection a similar variant will be provided.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS